Before you choose a firm
Ask who signs, who carries out the work and who keeps the record.
Check the names
Ask which legal entity signs the contract, and which contractor in HDB's Directory of Renovation Contractors carries out the HDB work. Check claims with the official publisher; this site does not verify a firm or claim registration.
Ask for the working arrangement
Which legal entity signs the contract?
Which DRC-listed contractor carries out the HDB work?
Who applies for permits?
Who is my lead, and who is the backup?
What is recorded each week?
Who takes over if the designer leaves?
What warranty and exclusions are in writing?
A handover has an owner
In this fictional studio, Daniel takes schedule responsibility, Mei takes design handover and Rachel preserves the decision record. A lead change receives a written handover and homeowner introduction. Weekly written updates are an illustrative operating example.
Check what protection means
Ask what any warranty, bond or escrow covers, who provides it and which exclusions apply. Sillform claims no accreditation or deposit protection.
Check with the publisher
- CASE: CaseTrust accreditation for renovation businesses (opens in a new tab)
- HDB: Directory of Renovation Contractors terms (opens in a new tab)
- HDB: Important information on renovations (opens in a new tab)
Sources listed in the plan, checked 12 October 2026. Recheck before relying on them.